Unable to access any channels
When I click on "TV" under "Manage Services", I get a message which states, "We’re sorry, but we are unable to retrieve your information right now."
It has been like this since we signed up yet we have been charged for Basic Cable every month.
Re: Unable to access any channels
Welcome to the forum.
We do apologize for this inconvenience and we have forwarded your query to our local market support.