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Unable to access any channels

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Unable to access any channels

When I click on "TV" under "Manage Services", I get a message which states, "We’re sorry, but we are unable to retrieve your information right now."

 

It has been like this since we signed up yet we have been charged for Basic Cable every month.

Community Manager
Community Manager

Re: Unable to access any channels

Hello MasterVisions,

 

Welcome to the forum.

We do apologize for this inconvenience and we have forwarded your query to our local market support.

 

 

Thank you

Re: Unable to access any channels

I have not yet been contacted by anyone...

Re: Unable to access any channels

When will this be resolved?

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