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My picture is not clear

New Contributor

My picture is not clear

We field a good number of phone calls around picture quality.  Here is one that we frequently received, “All my channels are flaky and snowy, how do I fix this?”

Community Manager
Community Manager

Re: My picture is not clear

Sometimes this can be caused by loose connectors on the TV, the outlet or the converter box.  Make sure all connections are secure. If this is happening on multiple TV’s and the problem is not resolved after securing all connections, please give us a call at 1-800-391-3000 so we can resolve this for you.

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