Billing & Customer Service
New Member

over billing since june

I called in to cancel my comcast digital voice (edited..) last June when my business television increased as I continue to look at my bills, I see that you have charged me $24.95 since june. It was to my understnding that that number would no longer be on my account nor associated with me after said cancellation but yet I have been charged from that date to this date. I expect the amount (total amount) that I have been charged since june, be removed from my bill, a total of $99.80; if we cannot come to an agreement on this matter I will take further action. 

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Community Manager
Community Manager

Re: over billing since june

Welcome stmitchell5. We apologize for the delay in updating your billing records to reflect you current services. We have informed our Billing Department of this issue.  

 

Thank You

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