Billing & Customer Service
Back to Top

<Edited> 60 Day charge while attempting to end service

victim1000
New Member

<Edited> 60 Day charge while attempting to end service

<Edited for violating forum guidelines: "Inflammatory">.  I tried to relocate services but was not able to do so because Comcast did not offer service in the area.   I moved my business to another location and discovered that Comcast did not offer service in the area.   Therefore, I had to go with another internet company for my business.  I have tried to terminate my service for over 3 months.     I was initially told there would be no penalties or additional charges since my account was paid up for the next month and no service was available.   However, now I am being told that I have to pay for an additional 60 days because they could not transfer the service.  

Discussion stats
  • 0 replies
  • 172 views
  • 0 kudos
  • 1 in conversation