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is your customer service really 24x7?

capcase
New Member

is your customer service really 24x7?

I am a business customer. on the contact us page, it shows: Don't see the answer you need? We're ready to help 24/7. Please call 1-800-391-3000.

 

However, when I called the 1-800-391-3000, I heard: the business unit is closed. please call back later.

 

if 24x7 custome service is not avaialble, please provide online messages at least. I just hate the the voice system by select.. select.. select....

 

thanks!

 

 

 

 

 

Community Manager
Community Manager

Re: is your customer service really 24x7?

HI capcase. Comcast provides 24X7 technical support to existing customers for their current suite of products@ 1-800-391-3000.  As our National Account Center handles all Google Teleworker Accounts, please call 1 866 511 6489 Prompt #3 for Technical Support/Repair – 24x7x365 for additional assistance with your services.

 

Thank You