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New Member

how to unlock additional billing details by entering your Security PIN

always ask me to enter security pin and set security question and answer even though it is done. how to solve that?

 

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3 REPLIES 3
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Community Manager
Community Manager

Re: how to unlock additional billing details by entering your Security PIN

Hi vicwang.  Please see your private message for additional account information.

 

Thank You

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New Member

Re: how to unlock additional billing details by entering your Security PIN

thanks John but it does not work. it is still asking me to set up question and answe. 

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Community Manager
Community Manager

Re: how to unlock additional billing details by entering your Security PIN

Hi vicwang.  I have engaged the Service Center to assist with account reset.

 

Thank You

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