Billing & Customer Service
Get answers from Comcast Business Specialists and Customers like you
business people join hand while meeting in office.
Highlighted
Visitor

canceled account, just got a bill.

Hello,

 

I canceled my comcast business account on 7/30 and spent an hour on the phone doing so.  I was informed that I'd be billed for August, which was paid, and now I just recieved a bill for 9/17-10/16.  Please remove this bill and make sure my account is canceled.

 

Acct: (edited for account security)

 

 

0 Kudos
3 REPLIES 3
Highlighted
Visitor

Re: canceled account, just got a bill.

Ticket # from 7/30: CR385092542

0 Kudos
Highlighted
Respected Member

Re: canceled account, just got a bill.

Hello ahze,

 

We have engaged our regional support team to assist with this issue.

 

Thank you

0 Kudos
Highlighted
Visitor

Re: canceled account, just got a bill.

ping? 

 

I just got another bill.

0 Kudos