Billing & Customer Service
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bill increase?

so I was paying 134.85. The price i locked into when i started the service.

It has now become 142.85 

A small jump, but not a (inset badword here) word on why/when it increased. And why as an internet provider do you not have a way to contact via online... only by phone (serriously, who wants to deal with your phone customer service) or through this forum so anyone can see my problem.

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Re: bill increase?

Hello latofte and welcome,

 

Please see the explanation of the 2015 price increase here. This should have been made available on your Dec 2014 or Jan 2015 billing statement.

 

Hope this helps you out.

 

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