Billing & Customer Service

any clue to an email address?

For some reason best known to Comcast, they no longer process our autopay ... but using the same account information, they do process one-time payments.  


I don't have the time to spend on the phone with them, all I want to do is to have them look into it. But do they publish an email address? Not that I can find.


Why? It can't cost *less* to insist on a chat (voice to online).


Anyway, if anyone from comcast support is paying attention, please look into the billing issues for "Sandor Consulting". Thank you

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Community Manager
Community Manager

Re: any clue to an email address?

HI khb.  We have engaged our Billing Support Team to assist with resolution of your issue.  


Thank You



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