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Why am I being charged for $10 equipment that I don't have?

Vyrion
New Member

Why am I being charged for $10 equipment that I don't have?

I own all of my equipment and I am being charged for the Modem from Comcast; Who do I need to contact to get this fixed via email or chat?

 

Thanks.

Community Manager
Community Manager

Re: Why am I being charged for $10 equipment that I don't have?

HI Vyrion.  I have engaged the Regional Support Center for resolution of this issue.

 

Thank You

Community Manager
Community Manager

Re: Why am I being charged for $10 equipment that I don't have?

HI Vyrion.  Our Regional Support Center informed us that the rates have been corrected and backdated for billing as appropriate.

Thank You

Vyrion
New Member

Re: Why am I being charged for $10 equipment that I don't have?

This is still not correct on my bill...I need to get this resolved.  Please see if you can have someone reach out to me via my business number on my account between 12-5PM CST.

It's still charging for the equipment.

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