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Web Interface bug

lofservices
New Member

Web Interface bug

I just wanted to report a bug in your customer service portal. 

 

When downloading my service order agreement, it gave me a file with a malformed extension (see below). I was able to change it to .pdf and then open it, but other users may not know how to resolve it. 

 

I believe it is becuase I have a period in my business name, LOF.Services LLC.

 

Thanks,

 

Nate

 

comcastbug.PNG

Official Employee

Re: Web Interface bug

Hi lofservices and welcome to the business forums.

 

I appreciate you letting us know about the issue with the portal. I'll have that reviewed by our engineers. Thank you for letting us know!