Billing & Customer Service
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New Member

Web Interface bug

I just wanted to report a bug in your customer service portal. 


When downloading my service order agreement, it gave me a file with a malformed extension (see below). I was able to change it to .pdf and then open it, but other users may not know how to resolve it. 


I believe it is becuase I have a period in my business name, LOF.Services LLC.







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Official Employee

Re: Web Interface bug

Hi lofservices and welcome to the business forums.


I appreciate you letting us know about the issue with the portal. I'll have that reviewed by our engineers. Thank you for letting us know! 

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