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Visitor

We're sorry We were unable to load your information. Please refresh the page to try again.

 
11 REPLIES 11
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Visitor

Re: We're sorry We were unable to load your information. Please refresh the page to try again.

I can't pay online. 

 

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Visitor

Re: We're sorry We were unable to load your information. Please refresh the page to try again.

I have the same issue. I've tried Chrome and IE. Please resolve ASAP.

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New Member

Re: We're sorry We were unable to load your information. Please refresh the page to try again.

I can't pay my bill either, please fix this issue.

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Respected Member

Re: We're sorry We were unable to load your information. Please refresh the page to try again.

Hello bedl and welcome to forums.

 

Would you all please send me a private message with your account information so the I may investigate the issue?

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Respected Member

Re: We're sorry We were unable to load your information. Please refresh the page to try again.

Hello Dave_VidiaSystems and welcome to forums.

 

Would you please private message me your account information so I may investigate?

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Respected Member

Re: We're sorry We were unable to load your information. Please refresh the page to try again.

Hello TEAM and welcome to forums.

 

Would you please send me a private message with your account information so that I may investigate?

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Visitor

Re: We're sorry We were unable to load your information. Please refresh the page to try again.

There's no option to private message you. I cannot pay my bill. Please resolve this ASAP.

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New Member

Re: We're sorry We were unable to load your information. Please refresh the page to try again.

I am having this same issue and can't load my details online or pay my bill.

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New Member

Re: We're sorry We were unable to load your information. Please refresh the page to try again.

You can private message him by clicking on his name and "send this user a private message" will be on the middle left of the screen.

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Visitor

Re: We're sorry We were unable to load your information. Please refresh the page to try again.

I private messaged Comcast_Michael On November 19th and still haven't heard a reply.

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Frequent Contributor

Re: We're sorry We were unable to load your information. Please refresh the page to try again.

Xfinity WiFi turned itself on (!) and it's causing interferrence. I can't bring up the "My Account" portal to turn it back off.  It hangs for several minutes then displays an error page saying that the error page isn't configured.

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