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Waiting for returned modem credit to upgrade service

easydoesit
Visitor

Waiting for returned modem credit to upgrade service

Replaced modem with my own. Comcast modem was signed for 2 days ago. When I see return credited I would like to upgrade account to next highest speed.(75 mbps)

 

Does anyone have any idea when the receipt of the equipment will be acknowledged by Comcast?

Official Employee

Re: Waiting for returned modem credit to upgrade service

 

Hi easydoesit and welcome to the business forums.

 

I can look into the equipment. Please private message me your full name, the name of your business, the full service address and the phone number associated with your account.

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