Billing & Customer Service
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New Member

Unlink previous primary account

Is there a way to unlink accounts for locations that are no longer being serviced?  I've transfered all services to a new location and I've been able to link to the new account.  There appears to be an "unlink" option for the new account but the old location does not appear to have this option.

 

Thank you.

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2 REPLIES 2
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Community Manager
Community Manager

Re: Unlink previous primary account

Welcome JGaddis.  Linked accounts will display under the primary account that it is linked to.  Additional information on how to link/unlink accounts can be found Here

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New Member

Re: Unlink previous primary account

The problem is i need to unlink the primary account. The primary account does not have this option.

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