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Unacceptable Service

On August 21st, Comcast installed their internet, phone and television package in our church, and we thought we were on the way out of the nightmare of Frontier. But it seems we have exchanged poor service for no service. We requested that our existing phone number be ported to our Comcast phone. Today is October 16th and it still hasn't been done. Two weeks ago I called and actually spoke with a Comcast employee who told me a service tech was scheduled to be on our property yesterday between 1–5 p.m. to address the issue. Surprise (?), no one showed.

 

So here we sit paying for two telephone lines, one with Frontier, and one with Comcast. And the Comcast phone line doesn't even work; nothing but busy signals upon dialing. 

 

It shouldn't take two months to resolve this!

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