UNLINK ACCOUNT

[sw18000]

Hi,

A rep had added an account to our business account erroneously, and I am unable to unlink it because there is no active user. I am getting the message: "In order to unlink this account, you must create an active user to transfer this account. Once a user is activated, please return to complete the unlink account process." We are not related to this company at all. Please advise how I can unlink?

Thank you,

Dyan

[Comcast_Michael · Accepted solution]

I can help you with unlinking that other Business Account.

Please send me a private message with your full name and phone number to get started.

[sw18000]

Issue resolved. Thanks!

[Comcast_Anisa]

We are glad to see and if there is anything else we can do, please let us know. We're here 24/7 for assistance.