Billing & Customer Service
Get answers from Comcast Business Specialists and Customers like you
business people join hand while meeting in office.
Highlighted
New Member

Trying to give a positive review to a customer service rep.

I just got off the phone with a cutomer service rep who helped me activate a modem that I purchased.  So long story short.. I have horrible cell service and when I gave her my email address for the survey it must have cut out.  I confirmed it as being right (yet again bad cell service, sounded right).  When she went over everything again it was not right but to late to change.  I feel the need to write this because she gave me awsome customer service and it is a shame I dont get to fill out the review.  Her name is Melissa and my ticket number is CR576882534.  I hope this gets to someone who can, at the very least, let her know that she does a great job.

Thanks

Tags (2)
1 REPLY 1
Highlighted
Respected Member

Re: Trying to give a positive review to a customer service rep.

Thank you OhaPieceOfCandy,

 

I have reached out to our rep Melissa and her supervisor to give kudos for her good customer service. Thank you for this positive review!!!

0 Kudos
Reply