Billing & Customer Service
Get answers from Comcast Business Specialists and Customers like you
business people join hand while meeting in office.
Highlighted
Visitor

Transitioning from Business Class to Comcast Residential

Is it possible to convert a business class account to residenial or vice versa?  Or would I need to completely cancel my existing service then start up again under residential?

0 Kudos
Reply
1 REPLY 1
Highlighted
Community Manager
Community Manager

Re: Transitioning from Business Class to Comcast Residential

That would be correct. You will need to contact the residential Sales Department at 1-800-COMCAST (1-800-266-2278) to set up a new residential account. Once you have a date picked out for installation, you can call our business Loyalty Department at 1-800-391-3000 to disconnect the business account. 

0 Kudos
Reply