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Transferring service



I am moving and want to transfer my Comcast TELEWORKER account. I was directed to cancel the old account and docusign a an agreement for the new one. The new account contract asks me to sign up for an installation service which costs 49$. However for cost and convenience reasons, I was thinking of moving the equipment myself and doing a self install. How do I opt for that? A couple of emails I sent for this ended up with no response.



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Community Manager
Community Manager

Re: Transferring service

Hello binesha,


Welcome to the forum.

Sorry to hear that your emails were not answered.

Let us assist.

Please send me the following information via private message and I will engage our regional support for assistance.

1. Your Full Name

2. Your Company Name

3. Your Account Number

4. Old and Current Service address


Thank you

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