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Transferring Service

Filled out the forms to transfer business internet successfully.


I have already moved locations and I was supposed to receive a call about scheduling a time to install at the new location but I still haven't heard anything. Need it asap as this is for a Business. 



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Trusted Forum Contributor

Re: Transferring Service

Hello knowles1916 and welcome,


I apologize for your delay in finding out what is your install schedule.  You can contact 800-391-3000 and use the technical or billing option, then provide that agent you 7 digit Sales ID # and the agent can easily locate you account and install schedule information.


Hope this helps you out. 

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