Something I should have been able to do online - add voicemail to one of our phone lines. Nope- No can do.
So, I call support. 10+ mins to get a human response. (off shore) Only to be re-routed to someone who can actually add/change a feature. 10+ mins later, still no human to talk to.
I gave up. I have work to do.
I expected more from Comcast Business. Is it me, or has support quality totally fallen from a year or so ago when I could speak to local people who could help me straight away!?
Go to Solution.
We are here to help in any way we can. Do you still need help adding voicemail?
No, I'm all set now. Would you believe that, in the end, it was all done via @comcastcares over Twitter!? I guess that's one way to provide support - 140 characters at a time!