Hi Courtne44. I apologize for the issues you've encountered with the change of service request. I have forwarded you information to the Regional Escalation Team to assist with resolution.
Hello Courtne44 and welcome,
First, let me apologize for the inappropriate customer service you last received. Please be advised that if you are a business class customer not working out of your home the following Private View TV packages are available to you:
1. Basic - $4.95 : offers local broadcaster channels, Public Education, Government channeles area dependent.
2. Select - $14.95 : Basic channels + CNBC,CNN Headline New, Weather channel,Golf,Food Network,HGTV,National Geographic, Disney, Nickelodeon,Teen Nick area dependent.
3. Variety - $29.95 : Basic + Select + Fox News,Discovery,AMC, USA, etc. area dependent.
These are the TV packages below your current package that are available and you should simply call back to 1800-391-3000, use option 1, then provide the agent your Comcast account number and simply request whichever above package meets your business needs.
Hope this helps you out.