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NewComCov
New Member

Tax Exemption

My business, New Community Covenant Church, is a tax exempt church.  I would like to submit my tax exempt paperwork to Comcast so that it can be applied to our account so that the taxes are taken off of our bill.  Can you please tell me where to submit that information?  

 

Thank you, 

 

Sarah Ekstrand

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10 REPLIES 10
Community Manager
Community Manager

Re: Tax Exemption

Welcome Sara.  For billing changes to your account please contact the Business Service center @1-800-391-3000 option #2 for billing issues.

 

Thank You

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AN
New Member

Re: Tax Exemption

I have the same situation. Our account is for the Billerica public Library. I have tried 3 times to get the tax removed from our bill. I just made the 4th attempt and Caleb said I could change it on my account. Guess what I can't! Can anyone help me? AN

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DBreedlove
New Member

Re: Tax Exemption

As a Federal Govt Agency (Dept of Justice, US Attorneys Office, Shreveport, LA) we are tax exempt.  We have had an account with Comcast for a number of yrs without taxes being charged.  However, in May 2013 taxes began appearing again.  Since that time I have made numerous phone calls, sent letters, emails, faxed tax exempt forms and still not resolved.  In August 2014 I had hoped this would be resolved as I was finally able to talk with a Govt Rep., however I'm still having the same issues.  The Rep (Yolanda) advises we have submitted the necessary documents and she has passed them on to the proper department however still receiving invoices with taxes and late fees.  Late fees are due to paying on the monthly service fees (minus taxes).  I'm at a loss as to what to do now.  Please help!

 

Dee [Removed]

Contracting Officer

 

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Community Manager
Community Manager

Re: Tax Exemption

AN very sorry for the delay,

 

It appears that you tax except form has been accepted and processed. Please let us know if you have any questions.

 

Thank you

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Community Manager
Community Manager

Re: Tax Exemption

Hello DBreedlove welcome to the forum,

 

I'm sorry to hear about this situation. Can you please send me a private message with your account number so we can investigate this issue?

 

Thank you

 

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DBreedlove
New Member

Re: Tax Exemption

Still being charged taxes (Billing date 3/15/15) and still have outstanding "unpaid balance" in the amount of $146.87.  This balance relates to unpaid taxes and late fees accumulated since May 2013. Late fees due to unpaid taxes.   Please advise.

 

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Community Manager
Community Manager

Re: Tax Exemption

DBreedlove,

 

I did not receive a private message with your account info. Can you please send me a private message with your account number so we can investigate this issue?

 

Thank you

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CAARA
Visitor

Re: Tax Exemption

It is pretty astounding that Comcast Busniess can't do business over e-mail. I really don't have time to wait on hold to resolve and issue like this. We are a 501(c)(3) organization--where can I e-mail our Massachusetts ST-2 and ST-5? That's all it takes, and then someone in billing checks the box--tax exempt.

 

I'm also amazed that someone from the Attorney General's office in Louisiana can't get Comcast to get her problem resolved and she has to resort to a forum to do so. 

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daniella
New Member

Re: Tax Exemption

Hello,

 

I need to be sent the form for tax exmemption as we are a non- profit 501(c)3.

 

Thank you!

 

Daniella

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Respected Member

Re: Tax Exemption

Hello and welcome to forums daniella.  For billing changes like adding non-profit status to your account please contact the Business Service center @1-800-391-3000 option #2 for billing issues

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