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Still waiting for a response. No follow up after 5 days

JV911Driver
Occasional Visitor

Still waiting for a response. No follow up after 5 days

Still waiting for a follow up from anyone in management regarding misleading and deceptive contract. Got no call back from a voicemail left on 9/7 (5 days ago) . I also posted on this forum and got an automated response to private message. Can someone from Comcast explain how to private message? There's no link anywhere on this site.
Official Employee

Re: Still waiting for a response. No follow up after 5 days

We have responded to you through private message. Did you receive that message? 

JV911Driver
Occasional Visitor

Re: Still waiting for a response. No follow up after 5 days

None on my inbox. I will check the spam folder. A heads up would have helped. The last I got from you was to private message you back.
Official Employee

Re: Still waiting for a response. No follow up after 5 days

We have sent more than one message through private for you. I look forward to continuing from there to resolve this issue. 

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JV911Driver
Occasional Visitor

Re: Still waiting for a response. No follow up after 5 days

Where did you send the private message to? No message was at the email you have on file. Otherwise, I would have responded already.
Official Employee

Re: Still waiting for a response. No follow up after 5 days

It would have gone to the email address that you logged in here with. 

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