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New Member

Security Pin

I need to access previous bills ASAP, but do not know the security pin. How do I get this info?

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3 ACCEPTED SOLUTIONS

Accepted Solutions
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Community Manager
Community Manager

Re: Security Pin

Welcome SecondChance. "You can retrieve your Security PIN by logging in to Comcast.net, Comcast.com, or the DVC with your primary user ID, and going to the "My Account" section. There you will be able to access your PIN information and also see a copy of your bill.  Please see your private message for additional information.

 

Thank You

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Visitor

Re: Security Pin

I am also trying to have my pin resent and it will not send. Never received it in the mail. Please help ASAP!

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Community Manager
Community Manager

Re: Security Pin

HI Don.  Here is the link to instructions on changing your security Pin.

 

http://businesshelp.comcast.com/help-and-support/accounts-billing/business-class-customer-pins/ 

Please see the private messave for your current PIN#.  Plese let us know if further assistance is needed.

 

Thank You

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23 REPLIES 23
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Community Manager
Community Manager

Re: Security Pin

Welcome SecondChance. "You can retrieve your Security PIN by logging in to Comcast.net, Comcast.com, or the DVC with your primary user ID, and going to the "My Account" section. There you will be able to access your PIN information and also see a copy of your bill.  Please see your private message for additional information.

 

Thank You

View solution in original post

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Visitor

Re: Security Pin

I am also trying to have my pin resent and it will not send. Never received it in the mail. Please help ASAP!

View solution in original post

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Community Manager
Community Manager

Re: Security Pin

Hi Tracy.  Please see your private message for the requested information.

 

Thank You

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New Member

Re: Security Pin

Please tell me how to reset my pin number that was assigned to us, do i tell you what my pin needs to be or email me instructions.

 

Thanks

Don

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Community Manager
Community Manager

Re: Security Pin

HI Don.  Here is the link to instructions on changing your security Pin.

 

http://businesshelp.comcast.com/help-and-support/accounts-billing/business-class-customer-pins/ 

Please see the private messave for your current PIN#.  Plese let us know if further assistance is needed.

 

Thank You

View solution in original post

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Visitor

Re: Security Pin - HELP!!!

I am not seeing how to access my SECURITY PIN from the "My Account" settings. I want to reset it...or find out what it is...

 

very frustrated.

 

This has been very hard to use and clunky since we began using Comcast years ago....improved some but not much....

 

no seemless integration on the phone side of things with voicemail, settings, etc..

 

HELP!!!

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Respected Member

Re: Security Pin - HELP!!!

Hello BruceR Welcome to the forum,

 

Sorry to hear about this situation, if you still have not received your Security Pin please send me a private message with your account number.

 

Thank you 

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New Member

Re: Security Pin - HELP!!!

I also need my pin

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Respected Member

Re: Security Pin - HELP!!!

Hello Tonywest welcome to the forum,

 

Your PIN has been mailed to your business location. If you have any questions please let us know.

 

Thank you

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Visitor

Re: Security Pin

I haven't recieved the security PIN's for several of my accounts. When I hit send it says it'll be emailed to the email address on file or mailed via UPS. I've never received an email or a letter. I called Customer Support and he sent out a PIN and I never received that. Thank you.

 

Odis

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Community Manager
Community Manager

Re: Security Pin

Hello OdisM,

 

Welcome to the forum.

Sorry for the late reply to your request.

Please send me the following information via private message for assistance.

1. Your Full Name

2. Your Account Number

3. Your Business Account email address

 

Thank you

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Community Manager
Community Manager

Re: Security Pin

OdisM,

 

Thank you for the information.

I've reply to your message with the status of the issue being addressed.

 

Thank you for your patience.

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Visitor

Re: Security Pin

Hello: 

 

I am having the same problem as a number of people in this thread.  I am in search of my pin and I haven't received it via email or regular mail.  Is there any way you can help me as I see you've helped the others.  I have all the account information, just not the pin.

 

Thank you for your time.

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Community Manager
Community Manager

Re: Security Pin

Hello EmpowerTraining,

 

Welcome to the forum.

Please send me the following information via private message for me to assist you.

1. Your Full Name

2. Your Account Number

3. Your Business Account email address

 

Thank you

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Community Manager
Community Manager

Re: Security Pin

Hello EmpowerTraining,

 

Thank you for verifying your account information.

Please check your primary contact email for the requested information.

 

 

Thank you

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New Member

Re: Security Pin

Jon,

 

I need to update my PIN and did not receive in mail.

Please advise how to get PIN and change?

 

Thank you

 

Bob Folline

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Community Manager
Community Manager

Re: Security Pin

Hello Bob,

 

Welcome to the forum.

Please send me the following information via private message for me to assist you.

1. Your Full Name

2. Your Account Number

3. Your Business Account email address

 

 

Thank you

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New Member

Re: Security Pin

I'm not aware that I had a pin number until I need into my business account.  Where do I get the pin number that is holding my account information hostage?

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New Member

Re: Security Pin

Still nothing?

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Community Manager
Community Manager

Re: Security Pin

Hello crishoge,

 

Welcome to the forum.

Please send me the following information via private message for me to assist you.

1. Your Full Name

2. Your Account Number

3. Your Business Account email address

 

 

Thank you

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New Member

Re: Security Pin

Where do I PM you? 

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Community Manager
Community Manager

Re: Security Pin

Please use the following steps to send me a pm.

 

1. Click on my avator to this post.

2. When my profile appears 'click' button that says ' Send this user a private message'

 

Thank you

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Community Manager
Community Manager

Re: Security Pin

Crishoge,

 

Good working with you through the pm.

Please check your contact email for the requested information.

 

 

Thank you

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