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bclark-rdc
New Member

Security PIN cannot be sent?

I need to get my Security PIN. When I hit the "reset security PIN" link in the portal, it says that it cannot send the PIN to me at this time.

 

How do I get my PIN?

 

Thank you.

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8 REPLIES 8
Community Manager
Community Manager

Re: Security PIN cannot be sent?

HI bclark-rdc.  Please see you private message for additional information concerning this request.  Please let us know if further assistance is required.

 

Thank You

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broadwaytackle
New Member

Re: Security PIN cannot be sent?

i have never been assigned a pin after 2 weeks of service   when or how will i get one?

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Community Manager
Community Manager

Re: Security PIN cannot be sent?

Hello broadwaytackle,

 

Welcome to the forum.

Please send me the following information via pm (private message) so I may assist.

 

1. Your Full Name

2. Your Business Account Number

3. Your Business Address

4. Your Primary Business Phone number

 

Thank you

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oscarlara1933
New Member

Re: Security PIN cannot be sent?

How do i reset the parental control pin
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Community Manager
Community Manager

Re: Security PIN cannot be sent?

Hello oscarlara1933,

 

Welcome to the forum.

This is our online article on regards to parental control - Online Parental Controls and PINs.

 

 

Thank you

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Tonywest
New Member

Re: Security PIN cannot be sent?

I need my pin also

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Community Manager
Community Manager

Re: Security PIN cannot be sent?

Hello Tonywest welcome to the forum,

 

Your PIN has been mailed to your business location. If you have any questions please let us know.

 

Thank you

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EarthCalc
Visitor

Re: Security PIN cannot be sent?

I need my Sercurity PIN as well.  It keeps telling me that it can't be sent and to try again.  The employee who set this account up is no longer here and there is no record anywhere of the PIN.  Please help.

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