Billing & Customer Service
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New Member

Recurring charge different from that on the contract

Hi,

 

I found on the bill the recurring charge was much ($50) higher than that appear on the contract. And there should be a one-time installation fee ($50) but was not shown on the bill. (The subtotal of the two was correct, though)

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Community Manager
Community Manager

Re: Recurring charge different from that on the contract

Welecome zhuo.  We have forwarded this issue to the National Accounts Center.  An Agent will follow-up with you concerning this issue.

 

Thank You

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