I return SMC business class modem 2 week a go, I have receipt of that (account# xxxxxxxxxx0125043)
ticket # CR 381 8824 424
*** Receipt # G81071514121129000001 ******07/15/2014 ; 12:11PM,
I saw my bill 7/25/2014 for August still charge $12.95 for Equipment Fee.
I saw SMC modem was Removed from my account last week.
Please make an adjustment for our BILL. (bill without Equipment Fee)
Welcome to the forum.
The equipment fee has been removed from you account and the equipment charge has been backdated.