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Possible billing fraud

BrucePerens
New Member

Possible billing fraud

We received two comcast bills this month. Same date, same account number, pay bill address in different states. The odd thing is, this account debits to a credit card automatically. 

Official Employee

Re: Possible billing fraud

Hello, I hope that your day is going well. Thank you for taking the time to reach out to us on Forums. I will be happy to take a closer look at your account and these two bills. If you can send a private message I will be happy to investigate this billing concern further. I know this change seems a little alarming. If you can include the account number, the phone number associated with the account, and your entire service address (with the city, state, and zip code) I will be happy to help.