Hello, I hope that your day is going well. Thank you for taking the time to reach out to us on Forums. I will be happy to take a closer look at your account and these two bills. If you can send a private message I will be happy to investigate this billing concern further. I know this change seems a little alarming. If you can include the account number, the phone number associated with the account, and your entire service address (with the city, state, and zip code) I will be happy to help.