Billing & Customer Service
patternreview
New Member

Please CANCEL my service.

I have been on hold for more than 30 minutes on phone and when the rep finally came on, she put me on hold again after learning that I want to cancel my service. I do not want to do a chargeback but if that's the route I'll be forced to take, then that's what I'll do. 

 

Looks like I am not the only one who has had problems with comcast regarding cancellation of service.  I don't understand why??? 

0 Kudos
2 REPLIES 2
Community Manager
Community Manager

Re: Please CANCEL my service.

Welcome patternreview.  We have engaged the appropriate Regional Service Center to assist you in resolving this issue.

 

Thank You

0 Kudos
silver
New Member

Please CANCEL my service.

I tried to cancel my service and closed my account in vain since June 4, 2013.

I called again on July 10 about my cancellation. The representative told me he will take care of it.

Today is August 10, I continue to receive my invoice.

What is the problem here???

 

my account # 8777 70 319 2785080

 

Thanks

0 Kudos