Thank you so much for taking the time to reach out to our business forums regarding the issues with the payment arrangements. I would love to dig further into this with you. Can you please reach out through private message with your first and last name, Full service address and account number or phone number and we will get started? Comcast_Michelle
Hi there. I'm so sorry you're dealing with these issues and have not received the experience, you deserved. I would love the opportunity to look at this for you. I have a home business myself and the bad thing about it is, when business slows down due to the holiday season, our bills keep coming. Can you please send me a PM with your full name, account number (follow link login.xfinity.com/login, account number is at the top right)and address including city, state, and zip code exactly how it reflects on the bill? Thanks in advance. -Rob K.