Billing & Customer Service
New Member

On hold for hours! Need a simple fix!

I have been trying to talk to somebody for at least three days. I keep getting transfered to a department which never picks up their phone. We have been charged double for the past several months because (for some unbeknownst reason) we have two accounts for the same services at the same address. I would like to not only cancel one of these accounts, but be credited for the outrageous amount that we have been overcharged. PLEASE somebody contact me at 215-468-0104 to resolve this issue immediatley.

 

-Jason

 

 

-(UPDATE I have been contacted and the problem is working toward a resolution.)

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Community Manager
Community Manager

Re: On hold for hours! Need a simple fix!

TBistro. Thank you for the update.  Please let us know if further assistance is required.

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