Billing & Customer Service
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Scamcast
New Member

No refund from credit.

I transfered service to a new location, Comcast forced me to open a new account and cancel old. I kept getting billed for old account and finally the bills stopped but I had over payed. It has now been months and still I have not recieved my refund check. I have made calls about this and they simply say it is processing. Funny how you disconnect my service if I don't pay you.. I think I should disconnect my money flowing to your bank account. I wish I had listened to the many people that told me not to get scamcast...WORST COMPANY ON THE PLANET!

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5 REPLIES 5
Community Manager
Community Manager

Re: No refund from credit.

I apologize for the issues you've encountered in resolving this issue.  I have forwarded this to the Regional Business Service Center to assist with resolution.

 

Thank You

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shawnn
New Member

Re: No refund from credit.

I have still not been refunded money for a credit... it has been months.

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Community Manager
Community Manager

Re: No refund from credit.

Hello Shawnn welcome to the forum,

 

I'm sorry to hear about this situation. Can you please send me a private message with your account number, any ticket numbers you have received, and the dollar amount that was supposed to be credited?

 

Thank you

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maxinux
New Member

Re: No refund from credit.

Simmilar problem here - how do we get the credits form our accounts? Why does comcast try to steal our final amount illegaly?

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anewimagehairdesign
New Member

Re: No refund from credit.

i am the new owner of a new image hair design Salon .the comcast     peoplle  said the othr owne wojuld be billed to them privatelly.my contract says i only pay  137.00 per month and this is what  i am going to pay!!!!

                                       

thankyou, Betsy Moncher         

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