Thank you for reaching out to us about a W-9 form for your business billing submissions. At this time we only are able to provide the standard W-9 showing our mail address as reflected in the W-9 issued in January. We do not have the ability to generate a new W-9 showing a different address.
Is there anyone who is authorized to fill out the substitute W9 I can provide to them?
Hi, I had this same issue. Yesterday I called for an updated copy of the W-9 and explained that it had to match the new remittance address on the most recently populated invoice (PO Box 60533/City of Industry, CA 91716-0533) but the W-9 they sent had another address.
It's frustrating, but FWIW when I create a new vendor in my organization's internal invoicing/vendor database, I can add this W-9 but fill in a different address. Even though it doesn't match, the checks will automatically go to the remittance address, not the W-9 address.
Too bad Comcast can't modify the W-9 like any other vendor who updates addresses. Hopefully this will be resolved soon because if other organizations are stricter about this than mine is, then Comcast's invoices cannot be submitted for payment, or if they are then they'll be mailed to a different address which can cause a lot of trouble for the customer and for Comcast.