Billing & Customer Service
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New Member

My Bill is Wrong

I am getting billed a charge for a Comcast Tech visit even though Tier 2 Comcast support asked me to schedule it. It was for a line test that the FIRST tech that came out didn't do and I was having problems after the first tech had left.

I had been having problems for over 60 days with no resolution.

 

I want to call the billing department but it's closed right now.

This charge is bogus.

 

I want this fixed and I am hoping someone from Comcast is monitoring these forums.

 

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Accepted Solutions
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New Member

Re: My Bill is Wrong

We paid the $404.24 on 5-12-17 ck#007863. Have you not received the check yet?

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6 REPLIES 6
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Respected Member

Re: My Bill is Wrong

Hello cjblckwl82,

 

Can you please send me a private message with your account number so we can investigate?

 

Thank you   

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New Member

Re: My Bill is Wrong

Thanks for your help.

I called yesterday and got everything resolved.

 

Have a good one!

 

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Respected Member

Re: My Bill is Wrong

Good to hear, if anything comes up feel free to let us know.  

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New Member

Re: My Bill is Wrong

We paid the $404.24 on 5-12-17 ck#007863. Have you not received the check yet?

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New Member

Re: My Bill is Wrong

EVEN WHEN?
WE WEAR OF BOTH MALTREAT, I HAVE CHARGED THIS

Expand01/16/18COMCAST CABLE 180113 9828055 EISPHORA *LLC $315.82
Expand02/20/18COMCAST CABLE 180218 3642351 EISPHORA *LLC $209.88

AND NOW THEY PRETEND THAT YOU PAY THEM 400 ...

I WANT TO GIVE THE BAJA TO THIS SERVICE OF SUCH BAD NATIONAL OPINION

STOP !!!

Hola, estoy muy cansada que me sigan cobrando fortuna de dinero

Expand01/16/18COMCAST CABLE 180113 9828055 EISPHORA *LLC $315.82
Expand02/20/18COMCAST CABLE 180218 3642351 EISPHORA *LLC 

$209.88

 

Y ahora me dicen 400 ...

 

Quiero que me saquen todos los productos URGENTES!!, porque me canse que me roben tanto

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Official Employee

Re: My Bill is Wrong

 

Hi EISPHORA and welcome to the business forums.

 

I would like to assist with your billing concerns and review your rate. Please private message me your first and last name, the full address of your business location and the phone number associated with your business services. 

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