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New Member

Mssing internet service

My account is missing my Internet Service under "My Services"

 

Can you please help?

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Respected Member

Re: Mssing internet service

Hello JaxRolo,

 

I'm sorry to hear that the portal is not syncing. We have refreshed your profile, can you please clear your cache and cookies and log back in and let me know if you are still having this issue?

 

Thank you

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5 REPLIES 5
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Trusted Forum Contributor

Re: Mssing internet service

Hello JaxRolo and welcome,

 

If you are logged into your Comcast Business Portal Email account, then you Internet services and up and running. Your Manage Services should reflect Email and Websites, which are both facilities related to Internet service.

 

Hope this helps you out. 

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New Member

Re: Mssing internet service

Dont understand what you are saying.

Here is a picture of my screen where it should show Internet service.

IMG_8630.JPG

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Highlighted
Respected Member

Re: Mssing internet service

Hello JaxRolo,

 

I'm sorry to hear that the portal is not syncing. We have refreshed your profile, can you please clear your cache and cookies and log back in and let me know if you are still having this issue?

 

Thank you

View solution in original post

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New Member

Re: Mssing internet service

Thanks it works now.

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Respected Member

Re: Mssing internet service

Glad to hear that it's working now. Please let us know if any issues come up.

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