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Member

Moving

After reading some of these messages regarding account cancellation, I am a bit terrified!  In six weeks, I am moving to an area that does not offer comcast of any kind.  Trust me, I was shocked.  I have been a business class customer for over 10 years now and am wondering what kind of charges I will incur.  I did sign a new contract awhile back when I uped my internet speeds, but will I be charged some horrific charges for moving my business?

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Official Employee

Re: Moving

 

Hi xodus2222.

 

I would like to assist with the serviceability of your new address. Please private message me your full name, the name of your business, the full address of your current location, the new address, and the phone number associated with your account. 

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Member

Re: Moving

Thanks.  I sent you a message.

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Re: Moving (update)

Here is my other post, maybe someone can give me some help on this.  Ive not heard from anyone.

 

I currently have business class at my current home as I run my business out of it.  However, I am moving to a new apartment building that doesn’t have coaxial running through it.  That’s truly the only kind I am used to.  They only have fiber running through the building.  From what I was told, they only have AT&T Fiber and they have Google Fiber, which hasn’t been turned on yet.  Does of any of Comcast services run through fiber or is it all based off coaxial.  If the latter is true, then I guess I would not be able to get comcast there.  When I look it up to check availability of Comcast services, it says that I can get Comcast business but not residential internet.   Without coaxial then I am pretty sure the complex isn’t going to let someone come in and drill holes in their new walls.

 

UPDATE

 

I talked to the people at the new apt building and they said if I could get comcast internet, that would be great.  They told me other residents were told that they couldnt get if by Comcast, so I am a bit confused as to why some comcast people are saying yes you can and others saying no you cant.  The building has no cable outlets except for fiber, so can one single apartment be fitted to get comcast internet?

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