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Moving to New Address. Hoping to Keep Same Service Without Signing New Contact.

Marcus
Occasional Visitor

Moving to New Address. Hoping to Keep Same Service Without Signing New Contact.

Hello!

 

I was hoping to get some assistance from the great Comcast employees on this board.  I have read nightmare reviews from customers calling Comcast for their request.  But it seems like the Comcast employees here really do help.

 

So I am moving to a new address at the end of July 2018.  The new address is under 3 miles away.  And I was hoping to transfer my Comcast Business Internet to the new address.  I do not want to sign another contract, whether it is a 12, 24, 36-month contract.  I am expecting to be at that residence for less than a year.  I am hoping that I can keep the same service and price for my month-to-month service.

 

I have been a Comcast Business customer since 2012.  I have been very pleased with the service.  But I do not want to commit to another contract...solely because I am moving to another address a few miles away. 

 

Can any Comcast employee help me with this situation?  I would like to keep Comcast as my internet provider.  But I will consider terminating my service and going with another ISP, if need be.

 

Thank you very much for your time!

Highlighted
Marcus
Occasional Visitor

Re: Moving to New Address. Hoping to Keep Same Service Without Signing New Contact.

This issue has been resolved.  Thank you, Comcast.

CC-Michelle1
New Member

Re: Moving to New Address. Hoping to Keep Same Service Without Signing New Contact.

I am very happy to hear that we were able to get this resolved for you. If you need anything further please reach out to us at any time.