We have been a long-time customer of comcast business and avid supporter. We are moving to a different city that doesn't have comcast, so we called to cancel. We WERE TOLD when we were signing our last conctract with comcast that if we moved to another area that didn't have coverage, we could cancel without an ETF. Now, they are saying that we will still have to pay 100% of the service that we will not be recieving!!! I am so DISSAPOINTED and I feel cheated!!!!
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lealeelu, appreciate you sharing your experience and posting about your billing concerns. Where are you moving to? Customers moving to a non serviceable area in select markets are not subject to an ETF.
Thanks for following up, lealeelu. Unfortunately, Carmel, Indiana is not a part of the market that waives ETFs for this particular reason.