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Missing promo card

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btwall10
New Member

Missing promo card

Hello,

 

I'm not sure if its too late to report this, but I was just going over my initial paperwork, and I was supposed to recieve a $250 gift card promotion but have not recieved it.  Who do I contact about this?  

CC-Michelle1
New Member

Re: Missing promo card

I am happy to assist with the gift card concerns. Can you please reach out through private message with the name, address and phone number on the account? 

btwall10
New Member

Re: Missing promo card

I sent a message on Sunday and have yet to hear a response back.

Official Employee

Re: Missing promo card

To proceed, please send us a private message so we are able to further research this for you. Also, you can check the status of any promotional offer in the Comcast Business customer portal: http://www.comcastbusinessfulfillment.com/.