Billing & Customer Service
Get answers from Comcast Business Specialists and Customers like you
business people join hand while meeting in office.
dbhclaims
Visitor

Linked accounts not showing up in My Account

Hello,

 

We have several accounts with Comcast Business but only some are showing up under my account. When I go to link the other accounts that are not showing, it says that the account has already been linked. How can I resolve this?

Thank you.

0 Kudos
Reply
2 REPLIES 2
Community Manager
Community Manager

Re: Linked accounts not showing up in My Account

Thanks so much for taking the time to reach out to us through our business forums. I am very sorry to hear that you are having trouble accessing the additional accounts through our business website. I would love to assist. Can you please reach out through private message with your first and last name, full service address for each location that should be linked and the account number or phone number for each account as well? - Comcast_Michelle

0 Kudos
Reply
Official Employee

Re: Linked accounts not showing up in My Account

Hi there, and thank you for taking the time to share your feedback. You've reached the right place, and my goal is to change your experience. Can you please send me a private message with the last four of the account number and/or last statement balance, your full name, phone number, and service address including city, state, and zip code? –Rob K.

0 Kudos
Reply