Billing & Customer Service
Get answers from Comcast Business Specialists and Customers like you
business people join hand while meeting in office.
New Member

Late Fee



I have received two billing statements from you.  I have paid both Feb and Mar invoices.  I set up auto pay which did not occur for the last payment, i expect that my current bill will be auto drafted for the current invoice.  Please remove the late fee.


Thank you,


Ryan Hunter

Hunter Lending

0 Kudos
Trusted Forum Contributor

Re: Late Fee

Hello Kryanhunter and welcome,


Comcast auto-pay always comes into activation approximately 4-6 weeks after it has been setup. If you did not know or this was not informed to you before agent specific setup, then you can simply contact a billing agent @ 800-391-3000 Option 2, and explain these circumstances and the Late Fee should be removed. This is especially true under any the aformentioned circumstances that I sighted.


I hope this helps you out.

0 Kudos