Issues with Business account
I've been a Business customer (static ips, etc) for some years. Many years ago (maybe 12? 15?) I had residential service, but had it changed to business to have static ips & run my own servers.
Every time I call in for help, I get bounced back & forth between residential and business support until someone agrees to help me. Recently I have been thinking of adding on TV service, so I contacted business support and was told my account still shows up as residential so I need to contact Xfinity.
Can someone help me work this out to 1) get the account straightened out as business and 2) possibly order tv service sometime soon? I have been asking questions about the service, and nobody can give me an answer because they can't figure out my account.