Billing & Customer Service
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New Contributor

I pay $229.00 for 100/20 pkg & want the 250 OR 1Gbit. Do current cust. have to pay MORE than new ???

I currently have the 100/20 business Internet plan and wish to upgrade to the 250Mbit plan OR the Gbit plan...but only if it's the price as stated $299.95.  I notice NEW customers get it for $199/$299 a month and currently I am paying $228.62 (5 statics) for 100Mbit. Can someone please tell me that loyal business customers may upgrade without having to pay more...this is insane. I cannot afford more $$.

 

I would like to get the 250 plan for $199.95 OR possibly the Gbit package for $299.00

 

Tim

 

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Official Employee

Re: I pay $229.00 for 100/20 pkg & want the 250 OR 1Gbit. Do current cust. have to pay MORE than ...

 

Hi n944la and welcome to the business forums. 

 

I can certainly assist with your billing concerns and review your rate. Please private message me your first and last name, the name of your business, the full address of your business location and the phone number associated with your account.

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New Contributor

Re: I pay $229.00 for 100/20 pkg & want the 250 OR 1Gbit. Do current cust. have to pay MORE than

Hi

 

 

I am looking to step up to the 250Mbit packge. I have ruled out the 1Gbit as of right now do to lack of business.

 

 

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Official Employee

Re: I pay $229.00 for 100/20 pkg & want the 250 OR 1Gbit. Do current cust. have to pay MORE than

Please remove/edit your last post and send me a private message with your information. I would like to keep your information private.

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