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New Member

How do I switch to residential service?

Many years ago I got Comcast Business because it was a superior solution... but now I find that the residential service is 3x the speed for 1/2 the price.  I have 50 Mbit down and 12 up on business and I pay ~$150/month!

 

My question is, how can I switch from business to residential?  Do the two share the same cable?

If I sign up with residential, they will send me a modem.  Should I at that point unplug the cable from the business modem and plug it into the residential one? And then call to terminate the business contract?  Or how is it done?

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Official Employee

Re: How do I switch to residential service?

Thanks so much for taking the time to reach out to us regarding switching over to residential services. I very much appreciate your patience and greatly apologize for the delay in our response. I know how important the services are to your business and we want to do all that we can to assist. I am so sorry to hear that you are considering leaving our business services but glad to hear that you would like to maintain residential services. I would love to assist you with the transition. Can you please reach out through private message with your first and last name, business service address and account number or phone number?

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