Billing & Customer Service
Get answers from Comcast Business Specialists and Customers like you
business people join hand while meeting in office.
Highlighted
New Member

How do I send a private message?

can you tell me how I can send you a private message?  Thanks!

 

0 Kudos
1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted
Respected Member

Re: How do I change the Primary Manager on the account, or at least the email?

Hello tchow welcome to the forum,

 

1) To send a private message scroll to the top of the page and click on the Messages Icon:

 

1.png

2) Once you click on that Icon it should bring a screen that says Private Messages: 2.png

Click the far right option that says Compose New Message.                                   ^ ^ ^ ^ ^ ^ ^

 

3) It will pull up a new message and just put the requested recipients user name in the Send to column: 3.png

 

 Then just fill out your message and click Send Message.

 

Please let us know if any issues come up.

 

 

 

 

 

 

View solution in original post

0 Kudos
1 REPLY 1
Highlighted
Respected Member

Re: How do I change the Primary Manager on the account, or at least the email?

Hello tchow welcome to the forum,

 

1) To send a private message scroll to the top of the page and click on the Messages Icon:

 

1.png

2) Once you click on that Icon it should bring a screen that says Private Messages: 2.png

Click the far right option that says Compose New Message.                                   ^ ^ ^ ^ ^ ^ ^

 

3) It will pull up a new message and just put the requested recipients user name in the Send to column: 3.png

 

 Then just fill out your message and click Send Message.

 

Please let us know if any issues come up.

 

 

 

 

 

 

View solution in original post

0 Kudos