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How do I change address/ATTN information within payment coupon section of invoice?

The address block in the payment coupon section of our invoice is set up like this:

 

Company Name

ATTN:  Name of person who is no longer at the company

Street Address

City, State  Zip

 

How can I get the "ATTN:  Name of person who is no longer at the company" field changed to my name?  I created an account on Comcast Business but can't find that field anywhere.  The bills don't come to me in a timely manner because they have to be routed around to several people before someone realizes that I'm the new contact.  Thanks for any help with this!  I tried to call the 800 support number, but because I don't know the phone number that was initially set up by "Name of person who is no longer at the company" I can't get anywhere with the menu from HE//.  

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Respected Member

Re: How do I change address/ATTN information within payment coupon section of invoice?

Hello cvoshell and welcome to forums,

 

Sorry for the delayed response, would you please send me a private message with required information so i can update your account?

 

Thank you.

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Respected Member

Re: How do I change address/ATTN information within payment coupon section of invoice?

Hello cvoshell and welcome to forums,

 

Sorry for the delayed response, would you please send me a private message with required information so i can update your account?

 

Thank you.

View solution in original post

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New Member

Re: How do I change address/ATTN information within payment coupon section of invoice?

Hello,

I am having the same problem. Could you please let me know how can I change the ATTN section on the invoice?

 

Thank you

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Community Manager
Community Manager

Re: How do I change address/ATTN information within payment coupon section of invoice?

Hello Rincon,

 

Please send me a private message with your account number and what you want added to your ATTN line. 

 

Thank you 

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