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Have business internet & phone - possible to cancel the phone?

jfulcher
Visitor

Have business internet & phone - possible to cancel the phone?

I had comcast business class internet & phone because of a job where I work from home.  I am leaving that job and no longer need the phone line.  If I keep the internet is it possible to drop the phone line without needing to pay an ETF?

 

 

Community Manager
Community Manager

Re: Have business internet & phone - possible to cancel the phone?

Hi jfulcher. We forwarded this to our Retention Department for review.  I will update the forum with their response.

 

Thank You

jfulcher
Visitor

Re: Have business internet & phone - possible to cancel the phone?

Were you able to get an update on this yet?

jfulcher
Visitor

Re: Have business internet & phone - possible to cancel the phone?

I don't know how this is "resolved" I haven't gotten any communication on this issue yet.

jfulcher
Visitor

Re: Have business internet & phone - possible to cancel the phone?

Still trying to get an update on this.