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Getting a Refund

My business switched providers about 2 months ago. While trying to make sure that all of our charges were taken care of with Comcast Business, we overpaid on our account and now have a credit of -281.56. I would expect to have received a refund by now, but I have only received a bill with a credit amount on it. Can we expect to get a refund check here or is there someone that I need to speak with about it?

Thanks for any information you can provide.

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Community Manager
Community Manager

Re: Getting a Refund

It typically takes 4-6 weeks for the check to be mailed to you after disconnect. Also be sure to return any equipment that you might still have.  

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