Email address or contact form for accounts/billing?

[merc]

 I am trying to find a contact email address for webform for accounts/billing.  Can anyone point me in the right direction.  I cant seem to find it on their website and when i called customer services they didnt know it either.

[Comcast_John]

Welcome merc.  Comcast does not provide email contact for billing issues.  If you will send me a PM (private message) with your contact information I will have a billing agent contact you.

Thank You

[merc]

Hi. Thank you for replying.   I have sent you my email address via PM

[Comcast_John]

Hi merc.  We have updated our Billing Dept. with your request..  An agent will contact you to resolve the issue.

Thank You

[merc]

Not received anything.

Surely in 2013  there is either a email address, webform or fax number for the accounts dept?.